Shipping & returns

Welcome to LBOOM E-commerce! Here is our Shipping & Returns Policy to guide you through the process. By making a purchase on our platform, you agree to the terms outlined below.

Shipping Information

1. Processing Time:

Orders are typically processed within [5] business days. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods:

We offer various shipping methods, including standard and expedited options. Shipping costs and estimated delivery times will be displayed during the checkout process.

3. Shipping Locations:

We currently ship to [list of countries or regions]. If your location is not listed, please contact our customer support for assistance.

4. Tracking Orders:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order through our website.

Returns & Exchanges

1. Return Eligibility:

We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange within [X] days of receiving your order.

2. Items Excluded from Returns:

Certain items may not be eligible for return, including [list of non-returnable items].

3. Return Process:

To initiate a return or exchange, please follow these steps:

a. Contact our customer support at [info@lboom.com] to request a return authorization.

b. Pack the items securely, including a copy of the packing slip and the return authorization.

c. Ship the package to the address provided by our customer support.

4. Refunds:

Refunds will be processed within [1] days after receiving and inspecting the returned items. Please note that shipping costs are non-refundable.

5. Exchange Process:

If you would like to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support within [X] days of receiving the order. We will provide instructions on how to return the item or arrange for a replacement.

Contact Information:

If you have any questions or concerns about our Shipping & Returns Policy, please contact us at [info@lboom.com].

Thank you for choosing LBOOM E-commerce! We appreciate your business.